The Supriya – Return & Exchange Policy

At TheSupriya (by Supriya Apparels), we believe shopping for comfort should feel just as comfortable. That’s why we keep our policies simple, transparent, and hassle-free.

✅ Eligibility for Exchange

We offer exchanges only in the following cases:

• Manufacturing defects (stitching issues, damaged fabric, etc.)

• Size-related issues (only if the product is unused & tags intact)

🔁 Return Policy

• Returns are accepted only if you’ve received the wrong product or size.

• The return request must be initiated within 48 hours of delivery.

• Refunds are strictly issued as store credits only, processed within 24–48 hours after we receive and verify the product.

📦 Conditions for Exchange/Return

• Product must be unused, unwashed, and in original packaging.

• All tags must be intact.

• Exchanges and store credits will be processed only after the returned goods are received and verified by our team.

• Exchange is valid for one-time only per order.

🛍️ Store Credits

• Store credits are the only mode of refund.

• They can be used for future purchases at thesupriya.in.

• Credits are valid for 6 months from the date of issue.

📲 How to Request Help

• WhatsApp: +91-9318339710

• Email: stories@supriya.in / thesupriya1313@gmail.com
  When reaching out, please mention your order number and clearly describe the issue.

⚠️ Important

• No exchanges/returns will be accepted after the eligible window.

• COD abusers (repeated refusals) may be blocked from future purchases.

• We’re here to help — reach out anytime ❤️